Frequently Asked Questions

What is the cleaning rate?

What are your hours of operation?

Can I get an estimate for my home?

What if I want a move-in or move-out clean?

What information do I need to provide prior to the first cleaning?

Do I need to supply equipment and cleaning products?

Are you okay with pets being in the home during a cleaning service?

What should I do before HKU arrives?

Do I need to be home for every cleaning service?

What if I need to reschedule a service?

How and when do I pay?

Do your professional cleaners accept tips?

What if something is damaged during a service?

What if something is not done correctly or skipped?

What do you not clean?